What’s Included in Boiler and Heating Plans?

With winter fast approaching, many people are starting to think about their heating and what would happen if their boiler suddenly broke down. That’s where a boiler and heating service plan can make all the difference. 

A good plan doesn’t just cover your annual service. It gives you the reassurance that if something goes wrong, you know exactly who to call and what to expect. At THT, we’re not a faceless national company. We’re your local heating specialists based in Fair Oak, looking after homes in Southampton, Winchester, Romsey, and the surrounding areas. 

So, if you’ve ever wondered what’s included in boiler and heating plans, here’s everything you need to know, plus what happens if your boiler does stop working. 

Annual Boiler Service – Preventing Problems Before They Happen 

Every plan starts with a full annual boiler service carried out by one of our registered engineers. This isn’t just a quick check; it’s a proper inspection and tune-up to keep your boiler running efficiently and safely. 

We check the main components, clean filters, test for leaks or faults, balance the system, and make sure everything is working the way it should. By spotting issues early, we can often prevent bigger problems later on. 

This kind of boiler care helps extend the life of your system and gives you confidence that it will work when you need it most. 

What Happens if My Boiler Breaks Down? 

This is the question most people really want answered. Here’s how it works with a THT plan: 

  1. You call our local office. No national call centres or endless hold music. You’ll speak directly with our friendly team in Fair Oak. 
  1. We book your callout. Depending on your plan, you’ll get a guaranteed response time (72 hours on our Happy Home plan, or 48 hours on our Total Home plan). Often, we can get to you much sooner. 
  1. An engineer comes to your home. Because we’re local, our team are already in the area, so we can respond quickly. 
  1. We diagnose and repair. If you’re on our Total Home plan, parts like heating pumps and motorised valves are included. For other plans, you’ll get a discount on the repair cost. 
  1. You’re back up and running. Our goal is always to get your heating and hot water working again as quickly as possible. 

That’s the real value of having a local home boiler cover plan. You know who’s coming to your door, you know what’s covered, and you don’t have to worry about surprise bills or waiting weeks for help. 

What’s Included in THT’s Boiler and Heating Service Plans 

We offer three levels of central heating cover, designed to suit different budgets and requirements: 

1. Toasty Home – £10/month 

  • Annual boiler service 
  • System bleed and balance 
  • Heating filter cleaned 
  • Programmer adjustment 
  • Central heating system check and chemical test 
  • 5% discount on callouts and repairs 

2. Happy Home – £15/month 

Everything in Toasty Home, plus: 

  • Time and temperature controls checked and adjusted 
  • 10% discount on callouts and repairs 
  • 72-hour response time for callouts (T&Cs apply) 

3. Total Home – £20/month 

Everything in Happy Home, plus: 

  • Stopcock assessment 
  • 48-hour response time for callouts (T&Cs apply) 
  • Boiler repair cover 
  • Heating pump and motorised valve replacement included 

Why Choose Local Heating Cover with THT Ltd? 

There are lots of national options for gas boiler cover, but here’s why choosing a local company makes a difference: 

  • Faster response times. We’re already in Southampton and the surrounding areas, so we can get to you quickly. 
  • Personal service. You’ll deal with the same friendly people, not a different call centre operator every time. 
  • Trusted reputation. We’ve built our name by looking after our local community. 
  • Tailored advice. We understand local homes and heating systems, so we know what works best here. 

Does Home Insurance Cover Boilers? 

One of the most common questions we hear is, “does home insurance cover boiler breakdowns?” In most cases, standard home insurance does not cover the cost of repairing or replacing your boiler. That’s why having dedicated heating cover or home boiler cover is so important. It ensures that when things go wrong, you’re not left with a large unexpected bill. 

Peace of Mind for Winter 

A boiler breakdown is never convenient, but with a THT boiler care plan, you’ll know exactly what to do, who to call, and what’s covered. 

Take a look at our Service Plans or give us a call on 023 8001 5008 to find out which option is right for your home. 

Stay warm, stay safe, and let our local team take care of your boiler and heating this winter.